Safeguard is committed to protecting the security of client data.

Information Security

Safeguard is committed to ensuring client data is secure and that any confidential data is treated as such by employees and contractors. Safeguard utilizes a rigorous system of controls and processes to protect client data. These controls drive policies to maintain the highest levels of security and minimize risks both internally and for clients. They encompass asset management, data loss prevention and recovery, and employee awareness, among others. A description of this system is available to authorized recipients upon request.

Asset management starts by classifying information as public, proprietary or confidential. Depending on the classification, different levels of security are attached to each, including identifying and controlling who can have access and what information can be shared. An effective asset management security control allows Safeguard to know how to properly classify its data and keep it safe and secure.

To prevent data loss, Safeguard continuously tests its systems to protect against ever-increasing information security threats and identify potential areas of vulnerability. If weaknesses are identified, Safeguard’s data security team quickly implements security upgrades to keep information secure. Redundancies and other controls also are in place to restore and recover any data that may be lost or compromised by an unexpected disruption.

All new Safeguard employees follow strict on-boarding procedures and all employees receive training program related to data security. To maintain awareness among employees of the importance of following security policies, as well as policy changes and updates, Safeguard’s data security team issues a monthly bulletin with information regarding new policies and reminders about current processes. The company also routinely conducts entitlement reviews to assure that employees only are granted access to the systems and data they need to perform their job functions. This also applies to Safeguard’s vendor network.

Data security is an ongoing process that continuously evolves to meet changing regulations and client requirements. Safeguard consistently reviews its controls and policies to ensure we stay ahead of our clients’ needs. System testing to prevent security breaches and reduce vulnerabilities is a standard business practice, as are ongoing training and communications to maintain heightened sensitivity among our employees.

Safeguard Security and Confidentiality Commitments

We recognize the importance of maintaining the utmost security and confidentiality of our customer's information. In addition to internal policies and procedures designed to safeguard customer information, we prohibit those we do business with from any distribution and/or reuse of that information for purposes other than those intended by us. 

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. 

For purposes of this notice, customer information means personally identifiable information about a consumer who has a relationship with us. Customer information may include, but is not limited to, loan number, address, client name, mortgagee or mortgagor.

Accordingly, we have adopted the following: 

Customer Information Security and Confidentiality
We take a number of steps to ensure that customer information is adequately safeguarded. These steps include the following:

  1. Implementing a number of physical and electronic security features to prevent unauthorized access
  2. Limiting employee access to customer information
  3. Conducting periodic reviews of our computer systems, including security features

Additionally, our employees are required to acknowledge their responsibility to maintain the confidentiality of customer information


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